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New! We Now Offer Telemedicine!

Due to the COVID-19 pandemic and state and federal guidance on social distancing, Complete Dermatology is offering appointments via video. The medical community and regulators have come together at this critical time, to facilitate access to medical care to ensure you have timely answers to your medical concerns. Justin Maio, PA-C is our sole telemedicine provider every other Monday. Patients must be already established patients to be seen for telemedicine.

  •  Acne

  • Dry Skin

  • Moles

What Kinds of Skin Problems Can I Be Seen For?

There is no specialty better suited for telemedicine than Dermatology. The visual nature of Dermatology lends itself well to exchange of photos and video conferencing. Appointments can be made for a wide variety of conditions including:

  • Psoriasis

  • Scalp Problems

  • Fungus

  • Rashes

  • Eczema

  • Warts

What Insurances Do You Accept?

Most insurances are accepted for Telemedicine appointments. The largest insurers such as Medicare, HMSA,Tricare and Triwest, have all indicated that they accept Telemedicine appointments. Coverage information is changing daily and the guidelines for booking are dynamic. We will verify your eligibility once we receive your request.

What are My Costs?

Telemedicine is billed through your insurance. Your current plan should apply benefits in the same way as in office visits. However, it may be best to contact your insurance company to verify. During this COVID crisis and during the Stay At Home order in Hawaii (currently ending on April 30th, 2020), we are offering telemedicine visits with no copays. 

Will I Need to Come Into the Office?

We are expecting the telemedicine offering to continue beyond the current crisis. We expect that this technology can be utilized effectively in conjunction with in-office visits that are more streamlined to treat specific skin conditions. For things like pigmented lesions, as an example, your provider can evaluate the urgency in getting a biopsy through photos and video conferencing, and then help you understand whether it is better to wait or to be seen earlier to get the lesion biopsied. 

We are here for you!

How Do I Book An Appointment?

The preferred method is to please submit a request by filling out a form, below. You may also call us at 808-621-1000. Please be patient as we are experiencing a high volume of calls due to the COVID-19.   Thank you for your understanding during these exceptional times!

We will contact you back to schedule your appointment and provide further instructions. Just as with in-office appointments, we require 24 hours' cancellation notice if you are unable to keep your telemedicine appointment.

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